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JAS-MINE

SUMMARY

Jasmine is a mental well-being lifestyle product that we built from scratch during the Erasmus+ Project, Business Opportunity Through Design Thinking in the Context of SDG Mental Health. This project was a collaboration between designers, developers, and mental health experts, with myself as the Product Designer, ensuring a holistic and impactful solution. By integrating accessibility, personalization, and emotional support into one seamless platform, we have transformed self-care from a task into a lifestyle.

Product Design, Human-Centered Design, Brand Identities, UI design, Business Model

DESIGN TEAM

Natalia Repova (UX Designer)

Fasih Rehman (UX Researcher)

Arihant Jain (Product Designer)

Role & Collaboration

As a product designer, I played a key role in shaping JAS-MINE’s user experience, ensuring that design decisions were grounded in human-centered principles. Working closely with developers, mental health experts, and researchers, we tackled challenges together—balancing personalization with privacy, engagement with simplicity, and innovation with accessibility. This cross-functional collaboration was crucial in delivering a product that truly makes a difference.

JAS-MINE Your Personalized Mental Wellness Companion

JAS-MINE is a holistic mental wellness app designed to help users manage stress, anxiety, and emotional well-being through personalized mindfulness and self-care practices. By combining guided meditation, real-time therapist calls, anonymous emotional support, and a curated ZEN STORE, JAS-MINE makes mental well-being accessible, effortless, and deeply personal.
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Aligning with SDG 3 - Good Health & Well-being

Mental health is a crucial component of overall well-being, yet it remains one of the most neglected aspects of healthcare. JAS-MINE aligns with the United Nations Sustainable Development Goal 3 (SDG 3) by providing accessible, inclusive, and personalized mental wellness solutions that help individuals manage stress, anxiety, and emotional well-being effectively.

Product Design, Human-Centered Design, Brand Identities, UI design, Business Model

OverView

JAS-MINE Your Personalized Mental Wellness Companion

1

The Challenge
A Noisy, Overwhelming World

In today's hyper-connected world, stress, anxiety, and burnout are not just buzzwords; they are daily realities. People struggle to prioritize self-care amidst demanding schedules, and forming healthy mental habits feels like climbing a mountain with no summit in sight. Traditional solutions? Either too generic or too complex.

2

The Big Rethink 
Meet JAS-MINE

JAS-MINE is more than an app—it's a personalized wellness companion. Designed to seamlessly integrate mindfulness into daily routines, it offers guided meditations, real-time therapist calls, and a judgment-free emotional support system. Plus, the ZEN STORE provides curated mental well-being products, making holistic self-care just a tap away.

3

The Innovation
Personalization Meets Accessibility

Hyper-Personalized Experience 

Tailored content adapts to user needs and mental health history.

Instant Human Connection

 Direct access to therapists and anonymous emotional support.

Beyond Meditation 

A full-circle approach, integrating mindfulness, therapy, and wellness products.

How We Designed the Solution –
The Design Thinking Approach

Process sUMMARY - Key Decisions We Made as a Team

01

Empathize Understanding the Problem

Conducted user interviews, surveys, and observations to uncover pain points.

Identified the stigma, lack of personalization, and accessibility issues in mental wellness solutions.

02

Define Framing the Challenge

How might we create a personalized, stigma-free, and accessible mental wellness platform?

03

Ideate Generating Solutions

AI-driven content personalization

One-tap therapist access & anonymous support

Gamification for user engagement

04

Prototype Building & Testing

  • Created high-fidelity wireframes for intuitive UI/UX.

  • Integrated calming aesthetics and easy navigation.

05

Test & Iterate

  • Addressed engagement drop-offs with gamification & reminders.

  • Enhanced privacy features for emotional support calls.

Design Decisions We Made

Insights

THROUGH DATA DRIVEN METHODS

User-Centric Personalization

Leveraging AI to curate individualized wellness journeys.

Seamless Integration

Easy access through mobile, smartwatches, and voice assistants.

Trust & Safety First

Ensuring secure, anonymous interactions for emotional support.

Engaging UX/UI

A calming, intuitive interface designed to reduce cognitive overload.

Key Design Decisions 

Challenges & How We Solved Them

we embarked on an in-depth human-centered research journey to uncover real pain points and opportunities in mental wellness. Our approach combined ethnographic studies, surveys, and expert interviews, ensuring a well-rounded perspective. We engaged with: ✅ 75+ individuals, ✅ 15 mental health professionals, ✅7 healthcare providers

Solved

Not Solved

Priority

01

Engagement Struggles

Hesitation in using emotional support calls.

Solution Added encrypted calls & anonymized interactions.

Solved

02

Privacy Concerns

Hesitation in using emotional support calls.

Solution Added encrypted calls & anonymized interactions.

Solved

03

So Many Choices

Users felt lost with too many options.

Solution Created personalized onboarding and a guided journey.

Solved

04

Stigma Around Seeking Help

Many users were hesitant to engage with mental health support due to social stigma.

Solution Designed a discreet, non-intrusive interface with anonymous support options to encourage participation.

Priority 

05

Retention & Long-Term Engagement

Users often abandoned mental wellness apps after initial enthusiasm faded.

Solution Introduced progress tracking, achievement badges, and personalized wellness plans to maintain motivation.

Priority 

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01 Splash Screen

02- Introduction

03- Intro

07- Login with an Email

08- Login

09- Sign Up

13 - Home Screen

14 - Home Screen- Various Interactions

15- Emotional Support-

Make an Unknome’s Call

16- Output- About Your Personal Profile

17 - Session Start Now

18 - About Tools

26 -Zen Store -Product Pop Up Interactions

27 -Products Listings

28 -Product Descriptions

Service Design, Human-Centered Design, Brand Identities, UI design, Business Model

IMPACT & KEY TAKEAWAYS

JAS-MINE Rethinking Mental Wellness in a Fast-Paced World

1

Key Learnings 

Leadership as a Product Designer Leading the design process, I ensured our project met user needs and business goals.

User-Centered Design I learned the importance of focusing on user needs in service design.
Data-Driven Insights We recognized the importance of using user data to improve content and recommendations.
Continuous Improvement I acknowledged the necessity of ongoing updates based on user feedback.
Impact Measurement I appreciated the ability to measure the app’s effect on stress, anxiety, and sleep.
Communication, Collaboration, and Teamwork: I experienced how essential communication, collaboration, and teamwork are in solving problems effectively.

2

SPECIAL THANKS

Special thanks to facilitator Ivana Pursuit for her profound mentorship and unwavering support in navigating Business through Design Thinking.

My heartfelt appreciation extends to the entire Bizz2Yoth administration team for their extraordinary guidance and expert counsel. I would like to extend my gratitude to

Fasih Rehman (UX Researcher) & Natalia Repova (UX Designer) for collaboration in the UX part, bringing in valuable insights that have had a significant impact

Additionally, I express gratitude to all interview and survey participants, as well as other teams, for their invaluable insights and support.

Together, we have embarked on a transformative journey, and I am deeply thankful for the opportunity to learn and grow with such remarkable individuals.

For Your Time, Stay Connected, Spread Love

Thank You

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