Service Designer & Consultant
Product Designer
UX/UI Designer
ABOUT
4.5+ years of global experience collaborating with clients in India, Spain, USA (Remote), Germany, and the Netherlands. Worked in various Industry domains like Fintech, Insurtech, Tourism, E-commerce, SaaS, Home Mattress, and Automobile sectors.
Product Designer
Circular Blue City | Rotterdam, Netherlands | Sep –Nov 2024
Product Designer
Palm Tree Events | Valencia, Spain | Feb 2023 – Sep 2024
UX/UI Designer
EU Tech Engineer | Berlin, Germany | Sep 2023 – Feb 2024
Master of Science in Product Design (Specialization in Service Design)
Sapienza University of Rome, Italy
Erasmus Exchange: Digital Product Design, University of Zagreb, Croatia
Service Designer
Freelance | Global | Sep 2021 – Present
Currently Based in Amsterdam Working as Service Designer & Consultant at PSDC, Netherlands
Started my Journey in 2016 as Visual Communication (UI/CX) Designer MDI, New Delhi, India
Product Designer
MDI | Remote| Sep 2021 – Feb 2024
UX UI Designer
Silicon Valley, California | United States | Remote | Feb 2023 – Aug 2023
Got an opportunity to work for various clients.
FUNCTIONAL EXPERTISE
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User-Centred Design
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Service Systems Thinking
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Building Design System from Scratch
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UI Design & UX Research
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Design Strategy for Innovation
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Workshop Facilitation
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AI & Agile Methodologies
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Interaction Design
Let’s Connect and Create Together!
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Are you an HR professional looking for your next hire? A hiring manager seeking a versatile designer? Or perhaps a client with an exciting project or product idea?
I Believe in The Power of
USER-CENERTED DESIGN
WHAT I DO
Service Design & Consulting
I create seamless service ecosystems by mapping user journeys, optimizing touchpoints, and ensuring every interaction aligns with business objectives.
UX/UI Designer
I craft intuitive digital experiences by balancing usability, aesthetics, and functionality to engage and retain users.
UI/Visual Designer
I design visually striking interfaces that capture attention, reinforce brand identity, and enhance the user’s digital experience.
Build Design System
I build scalable design systems with reusable components, ensuring consistency and efficiency across products and teams.
Product Design
I design innovative, user-centered solutions that solve real-world problems and bring product visions to life from concept to completion.
Business Design & Analysis
I bridge the gap between business strategy and design by identifying opportunities, streamlining processes, and driving measurable impact.
“Arihant’s service design expertise streamlined our workflows and made our platform a joy to use for customers and staff alike"
Nikhlesh Singh(Project Manager) at TCS
Testimonials from colleagues and clients
What stood out about Arihant was his empathy for both the end users and our business goals. His work added real value across the board.
Tom Schmidt. (Director) at EUTech
Testimonials from colleagues and clients
Arihant’s ability to align user needs with business objectives made him a valuable asset to our team. Highly recommended!"
Markus Weber. (Product Manager) at CXO
Testimonials from colleagues and clients
ClickThere
Freedom+ Card Case Study
A reimagined financial product designed to empower users with smarter financial decisions, As the Service Designer, I led the holistic design approach, simplifying user journeys and connecting touchpoints for a seamless experience.
Service Blueprint, Systems Thinking, Co-Design
Role as
Smarter Employee Insurance Management
Redesigned an employee insurance platform for better usability, automation, and HR/payroll integration. As a Service Designer, I led the experience strategy, enhancing accessibility, workflows, and stakeholder collaboration.
Service Design, Employee Insurance, Digital Transformation
Wakefit D2C Transformation
Redesigned service ecosystem to optimize customer journeys, delivery models, and operational efficiency. As a Service Designer, I drove the creation of seamless journeys, optimized delivery models,
Service Ecosystem, D2C, Customer Experience.
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Revolutionizing Health
Insurance With Blockchain & Smart Contracts
Developed an integrated blockchain-powered product for niche markets, targeting millennials and health-conscious consumers to drive insurtech innovation. Role: Service Designer.
Blockchain, Smart Contracts, Fintech.
JAS-MINE
Mental Wellness App
Designed a holistic platform with guided meditation, therapist calls, and emotional support, plus the ZEN Store for well-being products. Role: Product Designer.
Mental Wellness, Emotional Support, Product Design.
Role as
Role as
Your Service Designer & Consultant on board.
Let’s create something extraordinary together.
Who I'm
Hi again, I’m Arihant with over 4.5 years of global experience as various role Service Designer, UX UI Designer and Product Designer. I’ve collaborated with clients across Fintech, Insurtech, SaaS, e-commerce, and beyond to deliver impactful designs that capture attention and forge meaningful connections.
WHAT YOU CAN EXPECT
Empathy-Driven Solutions: Designs that reflect your vision and solve real user pain points.
Strategic Impact: Work that aligns with your business goals and drives measurable outcomes.
True Collaboration: I don’t just design for you; I design with you, ensuring your brand’s essence shines through.
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Choose Your Package
Pick a design package that fits your needs and budget.Whether you need a quick UX audit, a full product design, or ongoing support, I have tailored options for every clien
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Share Your Vision
Describe the service and how customers or clients can benefit from it. This is the place to add a short description with relevant details, like pricing, duration and how to book.
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Review and Refine
Receive designs crafted with care and precision.I’ll deliver your initial designs and iterate based on your feedback. Together, we’ll refine the work until it aligns perfectly with your expectations.
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Final Delivery
Get designs ready for implementation.Once you’re 100% satisfied, I’ll provide all the necessary files and assets in developer-friendly formats, ensuring a smooth handoff.
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Explore the Design Bundles below
1.General Design Solutions Bundles
2.Role Based Bundles
WHAT YOU’LL LOVE ABOUT WORKING WITH ME
Design Packages
Ongoing Design Partnership
Clients with continuous design needs for evolving projects.
€4,000 per month
What’s Included:
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Design Hours: Up to 25 flexible design hours per month.
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Custom Tasks: Support for UI updates, new features, or consultations.
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Strategy Calls: Monthly check-ins to align on goals and priorities.
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Priority Support: Quick turnarounds and dedicated attention.
Timeline: Monthly (retainer)
Rapid Design
Sprint
Clients seeking fast and effective solutions for specific design challenges.
Price: €3,000
What’s Included:
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5-Day Sprint: Solve a targeted design challenge in just one week.
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Workshops: Collaborative sessions to align goals and objectives.
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Prototypes: Low-fidelity clickable prototypes for testing.
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Usability Testing: Validate designs with up to 5 real users.
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Summary Report: Get insights and actionable next steps.
Timeline: 1 week
Complete Product Design
Companies needing comprehensive design for a new or existing product.
Price: €8,000
What’s Included:
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Research: Conduct user research and stakeholder interviews.
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Journey Mapping: Create detailed customer journeys and workshops.
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High-Fidelity Designs: Up to 10 screens/pages with interactive prototypes.
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Design System: Develop reusable components and style guides.
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Revisions: Includes 2 rounds of feedback and revisions.
Timeline: 6–8 weeks
Design Thinking
Empathy-driven, iterative problem-solving.
Double Diamond
Structured exploration and focus for clarity.
Human-Centered Design
Keeping users at the heart of every solution.
Lean UX
Rapid experimentation for fast, actionable results.
Agile Design
Seamlessly integrating design with development workflows.
WHAT YOU’LL LOVE ABOUT WORKING WITH ME
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I Get You
I take the time to truly understand your vision, your audience, and the challenges you’re trying to solve.
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From Idea to Reality
I handle the entire process, making it seamless and stress-free for you.
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Your Partner in Innovation
Think of me as part of your team, ready to brainstorm, adapt, and make your ideas shine.
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We’re in This Together
From kickoff to final delivery, I keep you in the loop with regular updates and feedback sessions.
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Results You Can See
My work isn’t just about looking good—it’s about driving real impact, like improving user satisfaction or boosting conversions.
fOR eXAMPLE
How I Use Design Thinking to Solve Real Problems
CHALLENGE - A fintech company struggled with onboarding retention.
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Empathize
Conducted user interviews to uncover pain points.
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Define
Synthesized insights into a clear problem statement: ‘Users find the onboarding process confusing and overly complex.
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Ideate
Brainstormed and sketched simplified flows.
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Prototype
Developed a clickable prototype of a streamlined process.
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TEST
Validated changes with 10 users, leading to a 30% retention boost.
Industry Expertise
Having collaborated with numerous clients across various domains, I bring extensive expertise in Fintech, SaaS, E-commerce, Banking, and News Media Apps. My designs are user-centered, innovative, and tailored to the unique challenges of each industry.
Fintech
From compliance dashboards to intuitive payment systems, I design solutions that simplify complex financial processes and build user trust. My expertise includes creating seamless onboarding experiences, secure interfaces, and accessible designs for global users.
SaaS
For SaaS platforms, I specialize in crafting user-friendly dashboards, streamlined workflows, and scalable design systems that enhance user engagement and retention. My work ensures that complex tools feel simple and intuitive for end-users.
E-commerce
I optimize shopping experiences by designing user flows that drive conversions, improve product discovery, and reduce cart abandonment. My designs prioritize seamless navigation, visual appeal, and personalization.
Banking
In the banking sector, I focus on creating secure and intuitive interfaces for mobile and web apps. This includes simplifying transactions, enhancing account management, and ensuring compliance with regulatory requirements.
Client-focused, role-based project execution.
Let’s Design Solutions That Truly Work for You
Are you tired of designs that just don’t feel right? Designs that miss the essence of what your brand or product stands for?
EMPATHY IN ACTION
I understand how frustrating it can be to work with designers who don’t truly grasp the complexities of your industry—whether it’s fintech, insurtech, e-commerce, SaaS, or service design ecosystems. These fields demand more than just aesthetics; they require a deep understanding of emerging technologies, user behaviors, and seamless customer journeys.
Role as
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BMW I-5 System Redesign
Revamped the user interface for an intuitive and premium in-car experience, enhancing visual design and user engagement. Role: UI Visual Designer.
UI Design, Automotive, User Experience.
NIRA Concept Design
Black & White clothing store concept with mobile and desktop UI design for EU Tech Germany. Role: UI Designer.
Concept Design, UI Design, Fashion Tech.
Green Hydrogen- UI Design
Designed tablet, mobile, and desktop interfaces for NDB.technology, USA, enhancing user experience for green hydrogen technology solutions. Role: UI Designer
Green Hydrogen, UI Design, Technology.
"Top-Notch Expertise"
This is the space to share a review from one of the business's clients or customers.
Emily Davis,
Brand Manager at Twyst
"A True Partner in Growth"
This is the space to share a review from one of the business's clients or customers.
Chris Lee,
Head of Sales at Plexi
Role as
FAQ's
Let’s create something extraordinary together.
Role as
Milo-Heart Health
Developed a comprehensive product combining product design, interaction design, HCI, 3D modeling, and service design to support heart health. Role: Service & Interaction Designer.
Heart Health, HCI, Interaction Design, Service Design.
Modular Furniture
Design System
Created a user-centric, adaptable furniture solution through human-centered design, UX research, and 3D modeling. Role: UX Designer & Researcher.
Modular Furniture, UX Research, Human-Centered Design.
ARTPEER Master's Thesis
Crafted a comprehensive platform integrating service design, brand identities, and UI design, focusing on business models and market benchmarking. Role: Service Designer
Design Thinking, Business Model, Benchmarking.
"Top-Notch Expertise"
This is the space to share a review from one of the business's clients or customers.
Emily Davis,
Brand Manager at Twyst
"A True Partner in Growth"
This is the space to share a review from one of the business's clients or customers.
Chris Lee,
Head of Sales at Plexi
Role as
General Design Solution Bundles
If you’re looking for fast and focused improvements, the Starter Design Package is perfect for you. It includes a UX audit, wireframes for 2 screens/pages, and actionable recommendations, all delivered in just 1–2 weeks.
The Rapid Design Sprint is a 5-day intensive process to solve a specific design challenge. It includes workshops, low-fidelity prototypes, usability testing with up to 5 users, and a summary report with next steps.
The Complete Product Design bundle covers everything from user research and journey mapping to high-fidelity designs and design system creation. It’s ideal for businesses looking to develop a product from the ground up or revamp an existing one.
The Ongoing Design Partnership provides up to 25 flexible design hours each month. It’s perfect for businesses needing regular support for UI updates, new feature designs, or consultations. It also includes monthly strategy calls and priority support.
Role-Based Design Bundles
The Service Designer bundle focuses on creating seamless service ecosystems. It includes customer journey mapping, service blueprinting, and identifying pain points to optimize user experiences across touchpoints.
The Product Designer bundle takes a holistic approach to product development, including user research, prototyping, and collaboration with development teams. The UX/UI Designer bundle is more focused on crafting intuitive and visually engaging interfaces for digital products.
The UI/Visual Designer bundle delivers visually striking designs that align with your brand identity. It includes style guides, high-quality interface designs, and deliverables optimized for development.
The Design System Specialist bundle is all about scalability and consistency. It includes creating reusable components, style guides, and documentation to ensure a unified design language across all your products.
General Questions
Absolutely! All bundles are flexible, and I can tailor them to your project’s unique requirements. Let’s discuss your needs and create a custom solution.
The process includes:
Discovery: Understanding your goals and challenges.
Strategy: Defining the scope and creating a plan.
Design: Crafting and iterating on solutions.
Delivery: Providing final assets and ensuring smooth handoff.
Each bundle includes revision cycles based on the package. I prioritize clear communication and work closely with you to ensure the final design meets your expectations.
It’s simple! Just pick a bundle that suits your needs and reach out through my contact form. We’ll discuss your goals and get started on your project right away.
Your satisfaction is my top priority! I offer revision cycles with every package to ensure the final design aligns with your vision. I encourage open feedback throughout the process so we can collaborate and create something you truly love.
While I don’t offer refunds, I focus on delivering value by involving you at every step of the process. From initial concepts to revisions, your input is key to ensuring the design meets your expectations. Let’s work together to achieve a result you’ll be proud of!
Hire me as role based for you design solutions.
Service Designer & Consultant
Organizations looking to improve service ecosystems and customer journeys.
Price: €5,000
What’s Included:
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Comprehensive user research and stakeholder interviews.
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Customer journey mapping and service blueprinting.
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Identification of pain points and opportunities for improvement.
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Strategy recommendations for optimizing services.
Timeline: 3–5 weeks
Product Designer
Businesses needing end-to-end product design solutions.
Price: €6,000
What’s Included:
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User research and concept validation.
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Wireframes and high-fidelity prototypes for up to 10 screens/pages.
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Design system creation with reusable components.
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Collaboration with developers for seamless implementation.
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2 feedback and revision cycles.
Timeline: 6–8 weeks
UX/UI Designer
Companies aiming to improve the usability and visual appeal of digital products.
Price: €4,500
What’s Included:
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UX Audit of an app or website (up to 10 pages/screens).
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Wireframes and interactive low-fidelity prototypes.
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Usability testing with up to 5 users.
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Visual design updates for a polished user experience.
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1 feedback and revision cycle.
Timeline: 4–6 weeks